Login Register

Velobet Casino Terms and Conditions

Velobet Casino Terms and Conditions govern use of the platform operated at velo-betcasino.com by Santeda International B.V., licensed under the Curacao Gaming Authority (licence OGL/2024/1798/1048). By registering an account and accessing Velobet Casino services, you confirm that you have read, understood and agreed to these terms in full. If you do not agree, do not use the platform.

1. Eligibility

To register and use Velobet Casino you must:

  • Be at least 18 years of age
  • Reside in a jurisdiction where online gambling is not prohibited by law
  • Not be a current employee, contractor or immediate family member of Santeda International B.V.
  • Provide accurate personal information during registration and maintain its accuracy

Velobet reserves the right to request identity verification documents at any time. Accounts that cannot be verified may be suspended pending document submission.

2. Account Registration

Each player may hold only one account. Duplicate accounts will be closed without prior notice and any balances or bonuses associated with them may be forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account. Notify support immediately if you suspect unauthorised access.

3. Deposits and Withdrawals

Deposits are accepted via Visa, Mastercard, Skrill, Neteller, bank transfer and supported cryptocurrencies. The minimum deposit is £10. Velobet does not charge a commission on deposits, though your payment provider may apply its own fees.

Withdrawals are processed to the same method used for the deposit where possible. Minimum withdrawal amounts and processing times vary by method — see the Cashier section for current figures. All withdrawals require completed KYC verification (identity document and proof of address) before processing. Withdrawals linked to active bonus wagering requirements will be held until wagering is complete.

4. Bonus Terms

Bonus offers are subject to individual promotion terms. General conditions applicable to all bonuses include:

  • Wagering requirements must be met before bonus-linked funds can be withdrawn
  • Bonuses carry an expiry date — unused bonus funds and associated winnings are forfeited on expiry
  • Only one bonus may be active at any time unless otherwise stated
  • Certain payment methods may be excluded from bonus eligibility — confirm before depositing
  • Velobet reserves the right to amend, suspend or withdraw any promotion at any time

5. Fair Use and Prohibited Conduct

Players must not exploit software errors, use automated tools or coordinate with other players to gain an unfair advantage. Suspected bonus abuse, arbitrage betting strategies or use of third-party systems may result in account review, restriction or closure. Winnings obtained through prohibited conduct may be voided.

6. Responsible Gaming

Velobet provides deposit limits, loss limits, session reminders, cool-off periods and self-exclusion options. These tools are available within your account settings. Gambling is intended as entertainment and involves financial risk. For free support, contact BeGambleAware or GamCare on 0808 8020 133 (UK freephone, 24/7).

7. Privacy and Data

Personal data is collected and processed in accordance with the Velobet Privacy Policy. Data is used to manage your account, process payments, comply with anti-money-laundering obligations and improve the platform experience. Velobet does not sell personal data to third parties for marketing purposes.

8. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any dispute that cannot be resolved through Velobet's internal complaints process may be referred to the dispute resolution body specified in the Curacao Gaming Authority licence documentation.

9. Amendments

Velobet reserves the right to amend these Terms and Conditions at any time. Continued use of the platform following any amendment constitutes acceptance of the updated terms. Material changes will be communicated by email to registered account holders.

For questions about these Terms and Conditions, contact Velobet support via live chat or email from within your account.